Weber Shandwick Jobs Worldwide
Senior Manager, Client Experience
Tokyo, Japan
About the opportunity:
Employees at Weber Shandwick belong to one of four Communities – Insights, Content, Integrated Media and Client Experience (CX). As a CX Senior Manager, the successful candidate will be required to service multiple accounts and effectively manage core public relations tasks. You will gain a solid understanding of your clients’ business and respective industry, and be capable of translating that knowledge into creative tactical implementation. You will be an efficient task manager who is skilled in program execution, including media pitching, writing/editing, research, budgeting and account administration procedures.
The successful candidate will:
- Contribute to development of tactical plans and cross-Community implementations
- Successfully meet or exceed client expectations by ensuring adherence to timelines, budget and quality standards
- Develop basic client communications materials, key message documents, briefing materials, blog posts and pitches
- Lead client communications with supervision from manager and reliably represent agency to both internal and external stakeholders
- Persuasively pitching media and securing high-profile coverage for clients
- Staying abreast of current industry news and trends, and sharing that information with account team members
- Anticipating and proactively offering solutions to senior team leadership for executional issues specific to assigned programs
- Understanding client objectives and priorities to help shape story angles
- Researching and writing briefing materials for client executives
- Assist in account budgeting recommendations and ongoing tracking
Desired Skills and Experience:
- At least 5-7 years of experience in a PR/communications role with expertise in writing, plan development, media relations strategy and execution, event management, social content, measurement and monitoring.
- Japanese and English skills at a native or business level
- Excellent communication/presentation skills: verbal and written
- Ability to multi-task effectively and work within tight deadlines
- Creative mindset
- Attention to detail and design
- Collaborative team player
- Enthusiastic, professional and highly proactive
- Strong media relations skills and relationships
Note from the team
Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.
Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.
#LI-AS2
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.